Shipping policy

Where we ship

Seeb Organics currently ships within the United States only, including Alaska, Hawaii, and U.S. territories. We do not ship internationally at this time.

Free shipping

Orders of $55 or more ship free. Orders under $55 are charged a flat rate of $8.00, calculated at checkout before payment.

Order processing

Orders are processed within 3–5 business days, Monday through Friday, excluding holidays. Orders placed after 12:00 PM PT or over a weekend begin processing the next business day.

Because our products are made in small batches, occasionally an item takes an extra day to prepare. If your order will be delayed beyond our normal processing time, we will email you.

Delivery times

Once shipped, most orders arrive within 3–7 business days depending on your location. Shipping times are estimates provided by the carrier and are not guaranteed.

You will receive a shipping confirmation email with tracking as soon as your order leaves us. Please allow up to 24 hours for tracking to update.

Shipping carriers

We ship via USPS. We are not able to ship to freight forwarders.

Lost, delayed, or damaged packages

Once a package is handed to the carrier, it is in their care. If tracking shows your order as delivered but you have not received it, please check with your household and neighbors first, then contact your local carrier with your tracking number.

If your order arrives damaged, email us at hanna@seeborganics.com within 7 days of delivery with photos of the item and the packaging, and we will make it right.

Incorrect addresses

Please double-check your shipping address at checkout. We are not able to reroute a package once it has shipped. If an order is returned to us as undeliverable due to an incorrect address, we will contact you to arrange reshipment at your cost.

Questions

Email us at hanna@seeborganics.com and we'll get back to you within 1–2 business days.